Frequently Asked Questions
Here are a number of frequently asked question regarding the services we provide. If you have a question which is not answered on this page, please do not hesitate to contact us.
- How many sessions will I need to have?
Your counsellor will suggest a possible number after they have heard your problems.
- How can I be certain of confidentiality?
In exceptional circumstances we may be required by law to pass information to relevant authorities
- What if I need a break from counselling?
We are very happy for you to make that decision.
- Is any problem too small?
There is no problem that is too small.
- Why choose counselling online?
Online counselling provides the client with an opportunity to remain anonymous and secondly we are aware that for some people there is no facility near them which provides this service. We are also aware that for some people they simply do not have the time to visit a therapist so this service provides them with an opportunity to receive therapy by another means.
You must be 18 years or over to use this service.
This is not a crisis service
If you are in crisis now or feeling suicidal please contact the Samaritans on 08457 90 90 90, email jo@samaritans.org or visit www.thesamaritans.org. If you are outside the UK contact befrienders.org.
This is not a crisis service
If you are in crisis now or feeling suicidal please contact the Samaritans on 08457 90 90 90, email jo@samaritans.org or visit www.thesamaritans.org. If you are outside the UK contact befrienders.org.

